From source code to measurable business value.
WorkTrimmer + Forgejo connects repositories, issues, pull requests and releases with projects, tickets, cases, worklogs, customers, billing and financial KPIs.
Complete visibility from code to customer
Forgejo is a powerful open-source Git platform. WorkTrimmer adds the management layer that connects technical delivery to planning, operations, service, billing and profitability.
Forgejo as the technical source
Manage repositories, branches, commits, pull requests, releases, milestones and issues.
- Repository activity
- Pull request workflow
- Issue and milestone tracking
- Release history
- Open-source and self-hosted control
WorkTrimmer as the business layer
Connect code activity with projects, customers, tickets, cases, worklogs and cost control.
- Project and sprint management
- Customer cases and support tickets
- Worklog and billing registration
- Financial KPI reporting
- Management dashboards
Why this matters
Development reporting often stops at velocity, burndown or issue count. Business leaders need to understand cost, value, profitability, customer impact and operational workload.
Capture the request
Start from a customer ticket, internal case, meeting action, feature request or project task.
Connect the work
Link tasks and worklogs to Forgejo issues, commits, pull requests and releases.
Measure the impact
Calculate time, cost, billing, support effort, quality and delivery performance.
Report the value
Show project health, customer value, margin and ROI in management dashboards.
Advanced KPI reporting
WorkTrimmer transforms Forgejo development data into business-ready KPI dashboards for developers, project managers, operations teams and executives.
Development KPIs
Code- Open Issues: active development backlog.
- Closed Issues: completed work per period.
- Commits per Project: development activity by project.
- Pull Requests Created: submitted code changes.
- Pull Requests Merged: approved changes.
- Average Merge Time: PR creation to merge.
- Release Frequency: delivery cadence.
Delivery KPIs
Flow- Lead Time: request to delivered release.
- Cycle Time: development start to completion.
- Sprint Completion Rate: planned vs completed work.
- Milestone Achievement: milestone progress.
- Overdue Tasks: work past planned date.
- Work in Progress: active workload.
- Throughput: completed items per period.
Quality KPIs
Risk- Bug Count: defects per project or release.
- Reopened Issues: work requiring correction.
- Defect Rate: bugs compared to delivered work.
- Hotfix Frequency: urgent fixes after release.
- Failed Build Percentage: CI/CD reliability.
- Escaped Defects: customer-reported bugs.
- Change Failure Rate: releases causing incidents.
Team KPIs
People- Assigned Workload: open work per employee.
- Completed Work Items: output per period.
- Capacity Utilization: planned vs available hours.
- Blocked Work: waiting for input or approval.
- Developer Activity Trends: activity over time.
- Worklog Accuracy: registered vs expected time.
- Resource Planning Efficiency: workload balance.
Customer Service KPIs
Service- Open Tickets: unresolved customer requests.
- Average Resolution Time: ticket closure speed.
- SLA Compliance: solved within agreement.
- Escalated Cases: management-level issues.
- Requests per Release: delivered customer value.
- Support Workload: project support demand.
- Recurring Incidents: repeated operational issues.
Financial KPIs
Business- Planned vs Actual Hours: estimate accuracy.
- Billable vs Non-Billable Time: revenue quality.
- Project Cost: total delivery cost.
- Cost per Feature: real feature cost.
- Cost per Release: total version cost.
- Revenue per Project: project income.
- Profit Margin: revenue minus cost.
Why WorkTrimmer + Forgejo instead of only Jira or Azure DevOps?
Jira and Azure DevOps are strong for agile planning and development delivery metrics. WorkTrimmer + Forgejo goes further by adding customer, operational and financial KPIs.
Jira and Azure DevOps answer:
How fast are we delivering software?
- Velocity
- Burndown and burnup
- Lead time and cycle time
- Issue resolution
- Pipeline or release analytics
WorkTrimmer also answers:
What business value did the software create?
- Which customer requested it?
- How much did it cost?
- Was it billable?
- Which release delivered it?
- What was the margin or ROI?
| KPI / Feature | Jira | Azure DevOps | WorkTrimmer + Forgejo |
|---|---|---|---|
| Sprint Velocity | Yes | Yes | Yes |
| Burndown / Burnup Charts | Yes | Yes | Yes |
| Lead Time | Yes | Yes | Yes |
| Cycle Time | Yes | Yes | Yes |
| Customer Ticket to Commit Traceability | Limited | Limited | Full |
| Customer Case to Development Cost | No | No | Yes |
| Cost per Feature | No | No | Yes |
| Cost per Release | No | No | Yes |
| Revenue per Project | No | No | Yes |
| Profit Margin per Customer | No | No | Yes |
| Billable vs Non-Billable Hours | Limited | Limited | Yes |
| Meeting Minutes Linked to Tasks | No | No | Yes |
| Support Cost per Customer | No | No | Yes |
| End-to-End Business KPI Dashboard | Partial | Partial | Complete |
Management dashboards
Bring technical, operational and financial data together in one view.
Executive Dashboard
Project health, profitability, risk, revenue, support cost and delivery value.
Project Dashboard
Planned versus actual hours, open tasks, milestone progress and delivery status.
Service Dashboard
Open tickets, SLA compliance, escalations, recurring incidents and response times.
Development Dashboard
Issues, pull requests, commits, releases, defects, throughput and cycle time.
Built for modern organizations
Especially useful for organizations where development, operations, customer service and billing are closely connected.
Fintech
Track releases, compliance changes, incident costs, support workload and operational risk.
- Compliance change traceability
- Release cost control
- Incident and hotfix reporting
Travel Industry
Connect platform changes to customer-facing services, booking flows, support tickets and revenue impact.
- Feature cost by product area
- Support load by customer channel
- Release impact on operations
Cultural Sector
Manage digital projects, events, websites, planning, cases, volunteer or team workload and service requests.
- Project and event traceability
- Task and meeting follow-up
- Budget-aware delivery reporting
Software & SaaS Teams
Measure development speed, feature profitability, support cost, roadmap delivery and customer value.
- Customer-to-code reporting
- Billable development control
- ROI by release or feature
From technical data to strategic decisions
WorkTrimmer + Forgejo gives teams the operational detail they need and gives management the business KPIs required to make decisions.
For development teams
- Clear backlog and issue traceability
- Pull request and release visibility
- Reduced duplicate administration
- Better connection between tickets and code
For management
- Real cost and margin visibility
- Business value per release
- Customer profitability insight
- Project risk and delivery control
Turn development activity into business intelligence
Forgejo manages your code. WorkTrimmer manages your projects, teams, customers, worklogs, cases, tickets and business KPIs. Together they create a complete platform for delivery control and strategic reporting.